Privacy Policy
In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and Regulation (EU) 2016/679, you are informed that the personal data provided by you will be incorporated into the database owned by Drone By Drone S.L., for the purpose of providing you with the requested information about our products and services.
The data controller is Drone By Drone S.L., with address at:
Astondo Bidea, Building No. 612, Science and Technology Park of Bizkaia, 48160 Derio, Bizkaia.
The legal basis for processing the information is the consent provided by the data subject.
The personal data you provide when contacting us through web forms will be kept for as long as necessary to attend to your request and until its cancellation is requested.
In no case will Drone By Drone S.L. use the personal data of the data subjects for purposes other than those mentioned above, and it commits to maintaining professional secrecy and implementing the necessary technical and organizational measures to safeguard information in accordance with current data protection regulations.
You can exercise your rights of access, rectification, cancellation, opposition, portability, and limitation of use by written request, accompanied by a copy of an official document identifying you, addressed to Drone By Drone S.L. at its registered address:
Astondo Bidea, Building No. 612, Science and Technology Park of Bizkaia, 48160 Derio, Bizkaia or via email: contacto@dronebydrone.com.
Additional Data Protection Information
Who is responsible for processing your data?
Identity: Drone By Drone S.L.
Postal Address: Astondo Bidea, Building No. 612, Science and Technology Park of Bizkaia, 48160 Derio, Bizkaia
Email: contacto@dronebydrone.com
Phone: 637 521 158
For what purpose do we process your personal data?
Drone By Drone S.L. will process the information provided by the User to respond to requests related to the management of the requested service and the sending of electronic communications of an informational nature.
How long will we keep your data?
In general, the personal data provided will be kept for as long as necessary to respond to the User’s request or until the User requests its deletion.
What is the legal basis for processing your data?
The legal basis for processing the data is the User's consent.
For existing customers, we will process the data based on the performance of the contract signed by the User.
To whom will your data be communicated?
Drone By Drone S.L. will not transfer personal data to third parties nor make any international data transfers. Under no circumstances will the personal data of the data subjects be used for other purposes.
In the case of using the WhatsApp application for interaction with the professional, for more information please consult the application’s terms and conditions on its website or refer to this link: https://www.whatsapp.com/legal/?eea=1#privacy-policy-how-the-general-data-protection-regulation-applies-to-our-european-region-users
In the case of using Zoom for video conferencing, https://blog.zoom.us/es/zoom-privacy-policy/
What are your rights when you provide us with your data?
Right of access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed.
Right to rectification: You have the right to obtain the rectification of inaccurate or incomplete personal data concerning you.
Right to erasure: You have the right to obtain the erasure of personal data concerning you when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
Right to restriction: You may request the restriction of the processing of your personal data, in which case we will only keep it for the exercise or defense of claims.
Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to object: You have the right to object to the processing of your data, in which case Drone By Drone S.L. will stop processing the data, unless for compelling legitimate reasons or for the exercise or defense of possible claims.
Right to data portability: You may request that your automated personal data be transferred to any other company you indicate, in a structured, readable, and automated format.
Data subjects can exercise their rights of access, rectification, erasure, restriction, objection, and data portability by writing to Drone By Drone S.L., specifying the right they wish to exercise and attaching a copy of their ID card, at the following postal address: Astondo Bidea, Building No. 612, Science and Technology Park of Bizkaia, 48160 Derio, Bizkaia, with the envelope labeled DATA PROTECTION, or via email: contacto@dronebydrone.com.
Data subjects have the right to file a complaint with the Supervisory Authority and request the protection of rights that have not been duly addressed by the Spanish Data Protection Agency through the electronic headquarters on their website (www.agpd.es), or by sending a letter to their postal address (C/Jorge Juan, 6, 28001-Madrid).